How important is being confident in business? A lot, if we are talking about dealing with other people. This is perhaps the one most important trait that all business people must have, particularly those in telemarketing services. How can you convince prospects to believe in the products or services you are selling if you yourself don’t sound convincing enough.
The job becomes doubly hard since you are doing the job using the only the phone. Many of the visual cues that you could have sent to your prospects will never be seen. This means that only your voice can make or break the telemarketing campaign. So it pays if you can make yourself sound confident enough.
Confidence is an internal quality that translates into an external cue. If you can make yourself feel good, if you can boost your self-esteem, then it can translate into better performance. Better performance would then translate into better results for the telemarketing firm you are working for. And if your company is doing well, then this means you get to keep your job longer.
Given the current status of employment, which is clear all over the world, being confident is a simple, yet effective, investment in your future. And it is not just you and your company who will benefit from this. Your prospects will be assured that at least they are talking to someone who actually knows what they are talking about.
Next time, look at yourself in the mirror and tell yourself that everything is going to be great. And do not forget the smile. It helps.